Privacy policy

Last updated: October 26, 2026

Fashnorax operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a convenient online shopping experience (the “Services”). Fashnorax is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify an individual.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Details: Your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related information processed through our payment providers.

  • Account Information: Your username, password, preferences, and account settings if you create a customer account.

  • Transaction Information: Clothing and fashion products you view, add to your cart, purchase, return, exchange, cancel, or otherwise interact with.

  • Communications With Us: Information you provide when contacting customer support, asking about product sizes, placing orders, or communicating with us.

  • Device Information: Information about your device, browser, network connection, IP address, and other technical identifiers.

  • Usage Information: Information about how and when you browse, navigate, or interact with our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly From You: When you create an account, place an order, subscribe to our newsletter, contact customer support, or otherwise provide information through our Services.

  • Automatically Through Our Services: Information collected from your device when you browse our website, including through cookies and similar technologies.

  • From Our Service Providers: Including payment processors, analytics providers, customer support services, shipping companies, and fulfillment partners that process information on our behalf.

  • From Our Partners or Other Third Parties: Where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with Fashnorax or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve Our Services

We use your personal information to operate our online fashion store, process payments, fulfill orders, arrange shipping, facilitate returns or exchanges, manage customer accounts, communicate order information, remember preferences, and improve your shopping experience.

We may also use information about your interactions with our website to improve our clothing collections, website functionality, product recommendations, and customer experience.

Marketing and Advertising

Where permitted by applicable law and consistent with your communication preferences, we may use your information to send promotional communications about new fashion arrivals, clothing collections, exclusive offers, seasonal promotions, and store updates.

We may also use information about your interactions with our website to help provide relevant advertising for our products and Services.

You may unsubscribe from promotional email communications at any time by using the unsubscribe option provided in those communications.

Security and Fraud Prevention

We may use personal information to authenticate accounts, process payments securely, detect and prevent fraudulent or unauthorized activity, investigate potentially harmful activity, and protect our customers, business, website, and Services.

If you create an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other account information with others.

Communicating With You

We may use your personal information to respond to customer service requests, provide information about your orders, answer questions about clothing sizes or product availability, communicate regarding your account, and maintain our customer relationship.

Legal Reasons

We may use personal information to comply with applicable laws and regulations, respond to valid legal processes or governmental requests, enforce our terms and policies, investigate potential violations, and protect our rights, customers, and Services.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as described in this Privacy Policy.

These circumstances may include:

  • Shopify, Vendors, and Service Providers: Companies that perform services on our behalf, including payment processing, website technology, analytics, customer support, order fulfillment, cloud storage, and shipping.

  • Business and Marketing Partners: Partners that help us provide marketing and advertising services, where permitted by applicable law.

  • Shipping and Fulfillment Providers: Companies involved in preparing, processing, and delivering clothing orders.

  • Third Parties When You Direct or Consent to Disclosure: Such as when you request a service requiring information to be shared.

  • Our Affiliates or Business Partners: Where applicable.

  • Business Transactions or Legal Requirements: Including mergers, acquisitions, bankruptcy proceedings, legal proceedings, subpoenas, court orders, governmental requests, or other legal obligations.

  • Protection of Rights and Safety: When necessary to protect our business, customers, website, Services, or other persons.

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of our store and Services.

Information you submit through our Services may be transmitted to and shared with Shopify and third-party service providers that may be located in countries other than where you reside, as necessary to provide and improve the Services.

Shopify may also process information relating to your interactions with our store in accordance with its own privacy policies and applicable laws.

For more information about how Shopify handles personal information, please review Shopify's privacy information on its official website.

Cookies and Similar Technologies

Fashnorax and our service providers may use cookies and similar technologies to operate and improve our website.

These technologies may help us:

  • Remember shopping cart contents and customer preferences.

  • Support secure checkout and account functionality.

  • Understand how visitors interact with our website.

  • Improve website performance and navigation.

  • Measure marketing and advertising effectiveness.

  • Provide relevant product recommendations and promotional content.

Depending on your location and applicable law, you may have options to manage or decline certain cookies through available website privacy controls or browser settings.

Disabling certain cookies may affect some website features or functionality.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by Fashnorax, you should review that website's privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites or services.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the information provided below and request that the information be reviewed and, where appropriate, deleted.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no security measure is perfect or completely impenetrable, and we cannot guarantee absolute security.

How long we retain personal information depends on factors such as whether the information is necessary to maintain an account, process an order, provide customer support, comply with legal obligations, resolve disputes, or enforce agreements and policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include:

  • Right to Access / Know: You may have the right to request access to personal information we maintain about you.

  • Right to Delete: You may have the right to request deletion of personal information we maintain about you.

  • Right to Correct: You may have the right to request correction of inaccurate personal information.

  • Right of Portability: In certain circumstances, you may have the right to receive a copy of certain personal information.

  • Right to Opt Out: Depending on applicable law, you may have the right to opt out of certain uses or disclosures of your personal information, including certain targeted advertising activities.

  • Managing Communication Preferences: You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication.

Some rights may be subject to limitations or exceptions under applicable law.

You may exercise applicable rights by contacting us using the information provided below. We may need to verify your identity before processing certain requests.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact information below.

Depending on where you live, you may also have the right to contact the appropriate privacy or data protection authority in your jurisdiction.

International Transfers

Your personal information may be transferred, stored, or processed outside the country in which you reside.

Where applicable, we use recognized legal mechanisms for international transfers of personal information in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or legal requirements.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Fashnorax

Email: help@fashnorax.com
Phone: (848) 307-1276
Address: 301 Blair Rd #12, Avenel, New Jersey 07001, United States

Website: https://fashnorax.com