Shipping policy
Thank you for shopping with Fashnorax. This Shipping Policy explains how we process, ship, and deliver orders within the United States.
We are committed to providing a smooth, transparent, and reliable delivery experience for every customer.
Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with shipping details.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Locations
Fashnorax currently ships within the United States.
If you are located outside the United States, please contact us before placing your order to confirm availability.
Estimated Delivery Times
Standard Shipping (Free): 7–12 Business Days
Delivery times may vary depending on your location.
Please note
• Delivery times are estimates and not guaranteed
• Unexpected delays due to weather, carrier issues, or high order volume may occur
Shipping Costs
Fashnorax offers free standard shipping on all orders within the United States.
There are no hidden shipping charges at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your delivery status.
If you do not receive tracking details within 5 business days, please contact our support team.
Incorrect Address Information
Please ensure your shipping address is accurate at checkout.
Fashnorax is not responsible for
• Delays due to incorrect or incomplete addresses
• Orders delivered to incorrectly provided addresses
If you notice an error, please contact us immediately.
Lost or Delayed Packages
If your package is delayed beyond the estimated timeframe
• Check your tracking information
• Contact the shipping carrier
• Reach out to our support team for assistance
We will do our best to help resolve the issue.
Damaged Packages
If your order arrives damaged
• Take clear photos of the packaging and product
• Contact us within 48 hours of delivery
• Include your order number and photos
We will review the issue and provide an appropriate resolution.
Split Shipments
In some cases, items may be shipped separately depending on availability.
If this occurs, you will receive separate tracking numbers for each shipment.
Contact Information
If you have any questions regarding shipping, please contact us
Fashnorax
Email: help@fashnorax.com
Phone: +17759802006
Address:
Fashnorax
8 Park Pl
Pelham, NY 10803
United States
We aim to respond within 24–48 business hours.
Our Commitment
At Fashnorax, we are committed to providing reliable and transparent shipping services. Your satisfaction and trust are important to us, and we continuously work to improve your delivery experience.